Sunday, December 15, 2013

Essential Information You Should Know About Integrity Of A Company


Finding an ideal company offering a wide range of carpet cleaning and other related services can be relatively difficult. This is because there are numerous companies offering these services in the market which makes it somewhat challenging to choose the best one. However, it is important to understand that there are numerous aspects that make a steam carpet cleaning company to be ideal and the primary one is integrity. What is integrity? This is an imperative aspect that many people would desire to establish when looking for a company offering these services.
Providing the clients with something or services that they identify to be of unique value is one way of establishing integrity of a company. This is because the clientele can have many alternatives but promising exceptional service is what will enable them to desire to choose to work with that company. The other vital element that helps in building integrity is ensuring that you can deliver on the exceptional service that you have promised your clients. It is vital to understand that the promise should always be consistent and should never be compromised at any point due to avoidable cases. You should also communicate efficiently regarding the promise that you made concerning the service to help you in building unmatched integrity for your company.
There are several reasons why integrity of a company is an integral virtue that should never be overlooked when choosing the right one. First is that you will be able to have self-possession when working with this type of company because you will be certain that all aspects surrounding these particular services that you are seeking from the company will be handled professionally. Another reason why integrity should be embraced by any company offering varied businesses is because it significantly determines the growth of that particular enterprise. This essentially implies that once you have demonstrated high level of integrity to your existing clients, you will be able to attract other potential clients as a result of referral through word of mouth.
There are numerous ways that can assist you to establish the integrity of a company before actually obtaining their services. One way is by reading reviews that previous clients who have used their services have written on various online platforms. This is helpful since it will give you the insight of how trustworthy that particular company you consider choosing is in providing respective services. The other ideal way of finding out the integrity of a company is by inquiring from your acquaintances that have worked with that specific company. This a relatively ideal way because they will tell you the exact experience that they had with the company thus allowing you to make informed choices when choosing the particular company.
Elements has integrity since it has been able to offer exceptional carpeting cleaning services to its clients throughout its existence. This is important because it has made it possible for this specific company to build strong long-term relationship with the respective clientele. This particular steam cleaning Carpet Company has consequently instilled trust to their clients because it usually offers the appropriate services that is worthy to the customers’ needs and expectations. 


Monday, September 2, 2013

10 benefits of hiring a reputable carpet cleaning company

Most of the carpet cleaning companies often vary in their service delivery. Nevertheless, as a client you should look for both experienced and reputable company when seeking these services. What are the benefits that a customer enjoys by using a reputable carpet cleaning companies? Here are the 10 benefits;
1. Trained Professionals: A company can never enjoy a huge reputation without having highly trained  cleaning professionals. This enables them to be Eco friendly , safe, effective and certified as they offer the services to customers. This will prove their excellence and professionalism in offering best carpet cleaning services.
2. It saves your Money: The services of a reputable carpet cleaning company are often cheaper when compared to other companies. This will help reduce cost that you incur while getting these services at the same time enjoying quality services.
3. Complaint Resolution Process: The reputation that the company enjoys is one factor that enables them to resolve any issues that relates complaints of the customers. Remember that reputation comes from high ability to address the customer"s inquiries.
4. Compliance with cleaning regulations: A reputable cleaning company has experts who understand the laws and regulations in the business thus enabling them to operate on the legal structures of their mandate. This will enhance their efficiency whenever they are discharging their carpet cleaning services to the clients.
5. Safety and competence: A reputable company has excellence in carpet cleaning services that enhance competence in their work. This also increases a mutual relationship between them and the customers even in cases of urgency or any need.
6. Acts with high level of expertise: A reputable company does its work more diligently as opposed to other companies in the carpet cleaning industry. The factor enhances customers loyalty to the company carpet cleaning services.
7. It guarantees customer's warranty and compensation: The customer will often get compensation whenever; they get substandard carpet cleaning services. This gives an assurance on the carpet cleaning services delivery that the company offers.
8. Proper communication to the customers: Any company that enjoys a huge reputation is better placed when explaining the kinds of carpet cleaning services they offer to clients when compared to those who do not. This also ensures that they only offer customers certified carpet cleaning services.
9. It maintains company"s integrity: Through this, the company many reduce cases of fraud that is mostly experienced in the cleaning industry. The customers are also able to save their money that they could have spent to obtain these services.

10. Effectiveness: Using the services of a reputable carpet cleaning company ensures that you get quality services. This enhances perfection thus winning the trust and loyalty of customers. This is from the fact that they know the business secretes and have experience about the industry.
In conclusion, any customer who intends to use the services of any carpet cleaning company need to note the above 10 benefits. This will help from being a victim of poor carpet cleaning services at the same time save you hundreds of dollars you could have spent on these services especially from low reputable companies.

Tuesday, June 18, 2013


This is Elements carpet cleaning and restorations latest Video. We are cleaning a tile floor . Elements uses a proven 8 step tile and grout cleaning process. visit us at elementsrestoration.ca

Friday, May 10, 2013

Wednesday, May 1, 2013

Steam carpet cleaning Windsor ,Ontario

This is a rental Unit in Windsor, Ontario CANADA. The landlord was thrilled when Elements carpet cleaning and restoration restored this carpet back to it's Miami Vice glory days .

Tuesday, April 23, 2013

Tile and grout cleaning

TILE AND GROUT 
Ever notice how the grout between tile get consistently darker with age . That's because the once protective sealer on top is worn away and the dirt is now able to penetrate the porous grout lines. Elements Carpet Cleaning and restoration specializes in tile and grout cleaning using cutting edge technologies that remove even the deepest soiled tile and grout.  Using a state of the art SX12 cleaning equipment and multifaceted  approach  we guarantee an amazing looking tile floor. We first remove all loose dirt and debris . Then we use high alkalinity cleaner , grout brushes and a combination of heat and high pressure eliminates the most stubborn stains . We are highly recommended by our clients see our testimonials at elementsrestoration.ca/testimonials or call 519-819-9095

Thursday, April 18, 2013

Carpet cleaning Serving Windsor, Ontario businesses

Serving Windsor, Ontario & Area Businesses
Do you own or manage a business in Windsor , Ontario or Lakeshore ,Area and are in need of commercial carpet cleaning services call Elements carpet cleaning and restoration * Elements will provide a free no obligation quote for your cleaning needs, and we offer maintenance packages for all year long great looking carpets .

Maintenance plans for  carpet cleaning will improve the overall feel of your office , while extending the life of your carpet and it will improve the indoor air quality .

Studies have shown a direct link from clean carpets and employee moral , positive perception of a company and increase profit due to time spent in business by a potential customer.

Carpet cleaning & tile and grout cleaning will improve your business in many ways and is well worth the investment .

Wednesday, April 17, 2013

Tips for drying carpeting

How long will it take for my carpet to be fully dried ? Elements carpet cleaning and restoration often hear this question. It depends on a few factors. The weather outside , if its damp and the humidity is up then yes it will take longer. If its a dry breezy day and you have all the windows open this will dry the carpet faster. Level of the house the carpet is on as well as ventilation system . The higher levels will dry faster and leaving fan on on your HVAC system will also speed dry times . The type of carpet fiber being cleaned . The more dense the material is generally it takes a bit longer to dry . Elements takes special care to use dry strokes and places a blower fan in your rooms after they are cleaned. Our goal is to have all the fibers in your carpet dry before we leave . If you know someone near Windsor , Ontario tell them to call 519-819-9095 or visit elementsrestoration.ca

Monday, April 8, 2013

How to grow your carpet cleaning business

  When it comes to life or business there has to be a balance . If any of the "categories " of your business are over developed the others will suffer. If you are running a carpet cleaning company and spend all your time marketing and don't have your service in line , this will show in your reviews and return clients . Year after year you will struggle instead of growing like a balanced machine will. I own a carpet & tile and grout cleaning business called Elements in Windsor  , Ontario often I have to pull myself back from over developed areas and focus on areas that are uncomfortable .  If any area is uncomfortable it forces you to grow to become efficient at it .  No matter if its family,business , spirituality or health . balance must be archived. One of the strategies I use is to turn my work vehicle into a driving university listening to countless audio books . . By constantly pushing your envelope you as a person your carpet cleaning business will follow suite with reciprocal growth.

Saturday, April 6, 2013

The number one carpet cleaning myth

Hello my name is Bob Russell owner and operator of Elements carpet cleaning and restoration that serves Windsor , Ontario and Lakeshore , Ontario

My favorite carpet cleaning myth of all time is carpets get dirty faster after cleaning . This myth has roots in the early 80's where shampoo was the cleaner of choice . These foamy sticky suds were sprayed onto carpets and never properly removed . This created dirt magnets instead of clean carpets . There is only a handful of people who use this method still . Today's solutions are designed to attract dirt and not stick to fibers. Elements uses a 8 step cleaning process that produces amazing results. Call 519-819-9095 or visit elementsrestoration.ca for mor information .

Thursday, April 4, 2013

What makes a owner operator company unique ?

Elements carpet cleaning and restoration located in Windsor , Ontario is a owner operator company .
We specialize in tile and grout cleaning & carpet cleaning when the phone rings I pick up and answer every question you may have . I fully understand every element of my business and appreciate every client that decides to use our services . After the work is scheduled I the owner operator fully trained do a walk through with you our client . We don't send out a shady low paid employee with an attitude to your residence like the larger companies do. I the owner of Elements Robert Russell will come out and delivery on my guarantees . Let's face it , its my companies reputation on the line . Take a minute to think that over before your next cleaning appointment . If Elements carpet cleaning and restoration is a company you want to do business with . Call 519-819-9095 or see our site elementsrestoration.ca as owner I promise you the very best service money can buy.

Robert Russell
Owner operator
Elements carpet cleaning and restoration

Sunday, March 31, 2013

How to develop a business plan the Elements way

Elements carpet cleaning and restoration . We developed a business plan from the end point of the ultimate customer experience .  What are the steps from the initial phone call or email to the follow up phone call. If our client tells there friends and family about us they we did our job as a company .

Saturday, March 30, 2013

Are you tired of dirty grout

As a home owner you work very hard to keep your home in a beautiful condition. You clean you house all the time but, no matter what you do you can't seem to get the tile and grout to come clean. I am gear to tell you its not your fault . Many of the cleaners sold at supermarkets are far to hash and wear away at your sealer . Overtime sealer dissolves and the porous tile and grout are left exposed sponging in dirt and debris. Leaving you with a once beautiful floor , looking like you don't clean it at all.
Its time to call Elements carpet cleaning and restoration we can bring your tile and grout back to its original condition . Once Elements has fully restored your floor we will apply a premium sealer that will lock in the new look. We will also recommend a maintenance plan so you will not need to call us for a few years . If you are tired of dirty grout give us a call 519-819-9095 or visit www.elementsrestoration.ca

Tuesday, March 26, 2013

It feels good when your work is appreciated

. Elements carpet cleaning and restoration strives to be the best . We encounter  situations where our clients are not fully satisfied. Elements does not take this lightly. We listen to an issue and resolve it as quickly as possible .  If its a tile and grout cleaning where a single grout line was a shade darker . We schedule as soon as possible to remedy this type of situation. This cleaning is always free of charge . When a company like Elements cares enough to make it right people notice . They become your biggest company cheerleaders. Seem's like common sense but as you and I both know common sense can be a rare superpower in today's world .
Elements carpet cleaning and restoration serves Windsor , LaSalle , Tecumseh , lakeshore , belle river , Essex ,  Tilbury and Chatham Ontario . We provide carpet cleaning , tile and grout cleaning , upholstery cleaning and more . Call 519-966-2676 or Cell 519-819-9095 or visit us elementsrestoration.ca

Wednesday, March 20, 2013

Commercial Carpet Cleaning Reduces Employee Sick Days, Resulting in Revenue!




Commercial Carpet Cleaning Windsor, A clean well maintained carpet can offer your business a bright, updated and cleanly atmosphere.  A clean carpet can also improve the air quality reducing pathogens such as mold, mites and bacteria.  It is a common misconception that carpets are uncleanly, this misconception speaks to poorly maintained carpets full of dampness and pathogens resulting in mold spores.  This is a recipe for illness to the persons exposed, employees and customers alike. Illness in the workplace costs businesses money, bottom line.  Statics Canada Census confirms employee sickness costs business` money.  For a fraction of the cost of not cleaning your carpets, have them cleaned and reap the many rewards!
When carpets are cleaned the varying allergens, molds and bacteria are disinfected, steamed rinsed and removed.  A professional is armed with the knowledge, experience and equipment that will penetrate the superficial layers and ensure the cleaning happens deep within the fibers of the carpet.  Just as important as the cleaning is the extraction capability of the equipment used by the restoration technician, if the carpets are left with a significant amount of water due to lack of extraction power they are subject to significant mold and mildew. 
Ensuring the carpets in your business are clean and well maintained communicates to potential customers your commitment to detailed customer service, no matter what class of business.  A cleanly work environment offers maximized revenues by ensuring the health and wellness of employees.



Author
Bob Russell
ELEMENTS carpet cleaning and Restoration
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Monday, March 11, 2013

Carpet Cleaning Windsor.mp4


LEATHER CLEANING Windsor

Leather cleaning Windsor

TILE and GROUT Cleaning Windsor

Tile and Grout Cleaning Windsor

Do I need Carpet Protector ?



Do I need Carpet Protector?
Carpet cleaning Windsor,When your carpet was manufactured there were two levels of protection. First an acid dye blocker is added to lock in the color of the dye. This clear dye fills empty areas of each carpet fiber. Second a product called a Fluorochemical with trade names like 3M Scotchguard,DuPont Teflon or Bridgepoints MAXIM. This product forms a protective layer on top of acid block layer that resists dry soils. The more dry soils are repelled they have a better chance of being picked up with you regular vacuuming.
However, it is inevitable that some of the pollutants and soils will begin to stick to the fibers.  After the boding process has started the protective layer is sanded away with foot traffic. If left too long between cleanings traffic areas will breakdown the very fibers of the yarn. Once these are damaged they will never look the same.
Wait what can you do ? Not to worry Elements carpet cleaning Windsor can help. First hire a reputable company to clean your carpets . Some companies use High alkaline products that will leave your carpets looking clean but, in far worse condition than before they arrived. In a few weeks you will notice rapid resoiling and further damage to the fibers.
Once your carpets are fully cleaned of sicky soils and pollutants and full rinced. Elements will re apply the Fluorochemical product to your carpet this will give you back the potection againts perminate staining and soils damaging fibers. This will keep your carpet looking great for many years down the raod.


Author
+Robert Russell
ELEMENTS Carpet Cleaning and Restoration
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Friday, March 8, 2013

Top 5 Top 5 benefits to Encapsulation Carpet Cleaning


Top 5 Top 5 benefits to Encapsulation Carpet Cleaning

Carpet Cleaning Windsor, Encapsulation chemistry is a method of cleaning best used for commercial carpet maintenance. The first step in effective cleaning carpet is to remove sticky soils from carpet fibers. The encapsulation method of cleaning surrounds each soil particle and crystallizes it so that it cannot attract other soils. The encapsulated (crystallized) particles then release from the carpet fiber making them easily extracted with normal vacuuming. Therefore, there is no dirt attracting residues left behind resulting in the carpet staying clean for a longer period of time.
Encapsulation cleaning also eliminates recurring spill stains and wicking (browning of the carpet fibers). Commercial carpets vary from residential in both the materials of the carpets as well as in the amount of traffic and staining they endure. Stains are abundant in a commercial setting these stains will tend to be pulled up through the carpet with a hot water extraction method (HWE).  Thus due to the high volume of staining and soil attracting residue present in commercial settings the encapsulation carpet cleaning method is advantageous ensuring an incredibly bright and clean carpet.
                
  1. Fast dry times- Typical dry times for encapsulation are less than 2 hours. This eliminates the slip and fall and re-soiling issues found with hot water extraction.
2.     Money saving-when on a proper maintenance program your overall carpet cleaning costs will be lower and you business space will look amazing all year around.
  1. Safety –Slip and fall accidents can be greatly reduced with proper safety signs, employee awareness, Quick dry times 6 hours faster than HWE (hot water extraction).
  2. Whisper Quiet Operation- Imagine having a section of your office cleaned quietly without interrupting daily operations of your business. This option is not available with a truck mount roaring in the background.  
  3. No more Security issues- Unlike carpet cleaners who are “chained” to their truck mount we can offer the security option of cleaning with the account’s doors shut and locked.

           Author Robert Russell

http://www.elementsrestoration.ca/

Monday, March 4, 2013

carpet cleaning Windsor,Customer Service

Customer Service
"You will be judged by what you do, not what you say."
   Carpet cleaning Windsor, Customer Service is an essential piece of a successful company.  No matter how many deals, offers, sales and promotions that are offered to the public the longevity and success of a company is built on return business and word of mouth referrals.
Ensuring a positive experience for your customers is not only the right thing to do, it’s also the only way to sustain a company; especially in this flooded market.  Fly by night companies offering unreal deals and unreal outcomes are unable to sustain an anchor themselves in a community. 
A sales person with skill or an eye for pushing vulnerable persons can sell a job once.  However it is the customer service that ensures the longevity of the company.  This customer service is built on mutual trust, a keen awareness for the industry and assurance of need verses up-selling.
There is no greater marketing campaign then positive customer testimonials and customer referral of friends and family.  Family and friends trust one another, if you are recommended by a friend or family member your company will be representative of that circle of trust.  Companies that are successful have an awareness of the benefits of this kind of networking.
To ensure your company is engaging in positive customer service ensures that you and your employees are answering the phone whenever possible.  Customers feel cared for when their questions can be answered by a person, or that the appropriate person will return their call.
When Customers share with you concerns, fears, problems or complements LISITEN to them! And let the customer know that you will address these issues and make changes to ensure the best customer service.  You would rather a customer feel as though they can share with YOU their issues and work through them rather than be unsatisfied and share their negative perception of your company with their friends and family.  In some cases this offers the company an opportunity to explain and leaves the customer feeling attended to.
Another significant part of customer service is ensuring that you never offer a service that you cannot deliver upon.  Your customers are smart and this is a huge breach of trust and may leave the customer feeling that you would say anything just to make the sale.  Another piece to consider is up-selling.  While this is a documented profitable technique it is important to distinguish between an up-sale and a needless upgrade that benefits the company and not the customer.  Company’s must ensure that when up-selling or packaging products and services that both the customer AND the company benefits. 
Lastly, a discussion around offering customers that ultimate positive experience; an example of this might be a construction company doing a kitchen renovation notices the lock on the customers bathroom door is broken and fixes it at no charge.  A fix of this nature may cost the company under five dollars to repair, the benefits however are invaluable.  The way that this customer will go into the community and speak of your company would be valued at thousands in terms of advertizing. 
While the obvious steps of ensuring that your staff is curious and knowledgeable, considering these applications of customer service will guarantee that you are not only ensuring due diligence of customer service, but will also create a brand of trust and excellence for your company. 

Author
+Robert Russell
ELEMENTS Carpet Cleaning and Restoration
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